Privacy Policy

In this privacy statement we inform you about the processing of your personal data.
If you wish to change your data protection settings (grant consent or revoke consent already granted), click here to change your settings.
The responsible body in terms of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:
Fasciotens GmbH.
Moltkeplatz 1
45138 Essen
Managing directors: Dr Gereon Lill

Your data protection rights

You can exercise the following rights at any time using the contact details provided for our Data Protection Officer:

    • Information about your data stored by us and the processing thereof,
    • Correction of incorrect personal data,
    • Deletion of your data stored with us,
    • Restriction of data processing, insofar as we are not yet allowed to delete your data due to legal obligations,
    • Objection to the processing of your data by us and
  • Data portability, provided that you have consented to the data processing or have concluded a contract with us.

If you have given us consent, you can revoke this at any time with effect for the future.
You can contact the supervisory authority responsible for you at any time with a complaint. Your competent supervisory authority depends on the federal state of your residence, your work or the alleged violation. A list of supervisory authorities (for the non-public sector) with address can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Purposes of data processing by the controller and third parties

We process your personal data only for the purposes stated in this privacy policy. We do not transfer your personal data to third parties for purposes other than those stated. We will only disclose your personal data to third parties if:

    • you have given your express consent to this,
    • the processing is necessary for the performance of a contract with you,
    • processing is necessary for compliance with a legal obligation,

processing is necessary for the purposes of legitimate interests and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data.

Deletion or blocking of data

We adhere to the principles of data avoidance and data economy. We therefore only store your personal data for as long as is necessary to achieve the purposes stated here or as stipulated by the various storage periods provided for by law. After the respective purpose has ceased to exist or these periods have expired, the corresponding data is routinely blocked or deleted in accordance with the statutory provisions.

Collection of general information when you visit our website

When you access our website, information of a general nature is automatically collected by means of a cookie. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your internet service provider and the like. This is exclusively information that does not allow any conclusions to be drawn about your person.
This information is technically necessary in order to correctly deliver the contents of web pages requested by you and is compulsory when using the Internet. In particular, it is processed for the following purposes:

  • To ensure a smooth connection of the website,
  • Ensuring a smooth use of our website,
  • Evaluation of system security and stability as well
  • for other administrative purposes.

The processing of your personal data is based on our legitimate interest arising from the aforementioned data collection purposes. We do not use your data to draw conclusions about your person. Recipients of the data are only the responsible body and, if applicable, order processors.
Anonymous information of this kind may be statistically evaluated by us in order to optimise our website and the technology behind it.

Legal basis:

The processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of our legitimate interest in improving the stability and functionality of our website.

Receivers:

Recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.

Provision mandatory or required:

The provision of the aforementioned personal data is not required by law or contract. However, without the IP address, the service and functionality of our website cannot be guaranteed. In addition, individual services and services may not be available or may be restricted. For this reason, an objection is excluded.

Hosting

domainfactory GmbH

We host our website with our order processor Domainfactory, domainfactory GmbH, Parkring 10, 1010 Vienna, Austria.
Connection data is processed for the purpose of providing and delivering the website. For the mere purpose of delivery and provision of the website, the data is not stored beyond the call.
The legal basis for the data processing is the legitimate interest (absolute technical necessity for the provision and delivery of the service “website” expressly requested by you through your call) in accordance with Art. 6 para. 1 lit. f DSGVO.
For the operation of the website, the connection data and other personal data are additionally processed within the scope of various other functions or services. Detailed information on this is provided in this data protection declaration for the individual functions and services.

Server Log Files

Connection data is processed for the purpose of monitoring the technical function and increasing the operational security of our web host. The duration of the processing is limited to 7 days.
The legal basis for the data processing is the legitimate interest (unconditional technical necessity of a server log file as a basic database for error analysis and for security measures within the scope of the “website” service expressly requested by your call) pursuant to Art. 6 para. 1 lit. f DSGVO.

Cookies

Like many other websites, we also use so-called “cookies”. Cookies are small text files that are transferred from a website server to your hard drive. This automatically provides us with certain data such as IP address, browser used, operating system and your connection to the Internet.
Cookies cannot be used to run programs or deliver viruses to a computer. The information contained in cookies allows us to facilitate your navigation and enable the correct display of our web pages.
Under no circumstances will the data we collect be passed on to third parties or linked to personal data without your consent.
Of course, you can also view our website without cookies. Internet browsers are regularly set to accept cookies. In general, you can deactivate the use of cookies at any time via your browser settings. Please use the help functions of your internet browser to find out how to change these settings. Please note that individual functions of our website may not work if you have deactivated the use of cookies.
www.fasciotens.de is hosted on servers operated by https://www.df.eu/. This means https://www.df.eu/ also has access to all stored data from www.fasciotens.de

List of cookies used

Name Purpose Expiration date
wpglobus-language-old WPGlobus uses browser cookies to store the selected language in the form wpglobus-language = xx, where xx is a two-letter language code 1 year
wpglobus-language WPGlobus uses browser cookies to store the selected language in the form wpglobus-language = xx, where xx is a two-letter language code 1 year
aiovg_rand_seed This cookie has not yet received a description. We are working on providing more information. 1 year
sp_dsgvo_cookie_settings Information on which settings have been stored in the privacy pop-up 1 year
_gid Registers a unique ID that is used to generate statistical data on how the visitor uses the website. https://policies.google.com/privacy?hl=de-US 1 tag
_gat Set by Google Analytics to control the request rate. https://policies.google.com/privacy?hl=de-US 1 minute
_ga Registers a unique ID that is used to generate statistical data on how the visitor uses the website. https://policies.google.com/privacy?hl=de-US 2 years

Contact form

If you contact us by e-mail or contact form regarding questions of any kind, you give us your voluntary consent for the purpose of contacting you. In order to do so, you must provide a valid e-mail address. This is used for the assignment of the enquiry and the subsequent response to it. The provision of further data is optional. The information you provide will be stored for the purpose of processing the enquiry and for possible follow-up questions. Personal data will be automatically deleted after your enquiry has been dealt with.

Legal basis:

The processing of the data entered in the contact form is based on a legitimate interest (Art. 6 para. 1 lit. f DSGVO).
By providing the contact form, we would like to enable you to contact us in an uncomplicated manner. The information you provide will be stored for the purpose of processing the enquiry and for possible follow-up questions.
If you contact us to request a quote, the data entered in the contact form will be processed to carry out pre-contractual measures (Art. 6 para. 1 lit. b DSGVO).

Receivers:

Recipients of the data are, if applicable, order processors.

Duration of storage:

Data will be deleted no later than 6 months after the request has been processed. If there is a contractual relationship, we are subject to the statutory retention periods according to the German Commercial Code (HGB) and delete your data after these periods have expired.
Provision mandatory or required:
The provision of your personal data is voluntary. However, we can only process your request if you provide us with your name, e-mail address and the reason for the request.

Privacy policy on the use and application of Matomo

Type and purpose of processing:

The controller has integrated the Matomo component on this website. Matomo is an open source software tool for web analysis. Web analysis is the collection, collation and analysis of data about the behaviour of visitors to websites. Among other things, a web analysis tool collects data on the website from which a data subject has accessed a website (so-called referrer), which sub-pages of the website have been accessed or how often and for how long a sub-page has been viewed. A web analysis is mainly used to optimise a website and to analyse the costs and benefits of internet advertising.
The software is operated on the server of the data controller, and the log files, which are sensitive under data protection law, are stored exclusively on this server.
The purpose of the Matomo component is to analyse the flow of visitors to our website. The controller uses the data and information obtained, among other things, to evaluate the use of this website in order to compile online reports showing the activities on our internet pages.
Matomo sets a cookie on the information technology system of the data subject. What cookies are has already been explained above. Setting the cookie enables us to analyse the use of our website. Each time one of the individual pages of this website is called up, the internet browser on the information technology system of the data subject is automatically caused by the Matomo component to transmit data to our server for the purpose of online analysis. As part of this technical procedure, we obtain knowledge of personal data, such as the IP address of the data subject, which we use, among other things, to track the origin of visitors and clicks.
By means of the cookie, personal information, such as the time of access, the place from which access originated and the frequency of visits to our website are stored. Each time you visit our website, this personal data, including the IP address of the internet connection used by the person concerned, is transmitted to our server. This personal data is stored by us. We do not pass on this personal data to third parties.
The data subject can prevent the setting of cookies by our website, as already described above, at any time by means of an appropriate setting of the Internet browser used and thus permanently object to the setting of cookies. Such a setting of the Internet browser used would also prevent Matomo from setting a cookie on the information technology system of the data subject. In addition, a cookie already set by Matomo can be deleted at any time via an internet browser or other software programmes.
Furthermore, the data subject has the possibility to object to the collection of data generated by Matomo and related to a use of this website and to prevent such a collection. To do this, the data subject must set “Do Not Track” in their browser.
However, with the setting of the opt-out cookie, there is the possibility that the Internet pages of the controller are no longer fully usable for the data subject.
Further information and the applicable data protection provisions of Matomo can be found at https://matomo.org/privacy/.

Use of Google Analytics

Type and purpose of processing:

This website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA (hereinafter: “Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymisation on these websites, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
The purpose of the data processing is to evaluate the use of the website and to compile reports on activities on the website. Further associated services are then to be provided on the basis of the use of the website and the internet.

Legal basis:

The processing of the data is based on the user’s consent (Art. 6 para. 1 lit. a DSGVO).

Receiver:

The recipient of the data is Google as an order processor. We have concluded the corresponding order processing agreement with Google for this purpose.

Storage period:

The data is deleted as soon as it is no longer required for our recording purposes.

Third country transfer:

Google processes your data in the US and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.

Provision Mandatory or Required:

The provision of your personal data is voluntary, based solely on your consent. If you prevent access, this may result in functional restrictions on the website.

Revocation of consent:

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: Browser Add On to disable Google Analytics.
In addition or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our pages by clicking this link. This will install an opt-out cookie on your device. This will prevent Google Analytics from collecting data for this website and browser in the future, as long as the cookie remains installed in your browser.

Profiling:

The Google Analytics tracking tool can be used to assess the behaviour of visitors to the website and analyse their interests. For this purpose, we create a pseudonymous user profile.

Use of script libraries (Google Web Fonts)

Type and purpose of processing:

In order to display our content correctly and in a graphically appealing manner across browsers, we use “Google Web Fonts” by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter “Google”) on this website to display fonts.
The privacy policy of the library operator Google can be found here: https://www.google.com/policies/privacy/.

Legal basis:

The legal basis for the integration of Google Webfonts and the associated data transfer to Google is your consent (Art. 6 para. 1 lit. a DSGVO).

Receiver:

Calling up script libraries or font libraries automatically triggers a connection to the operator of the library. It is theoretically possible – although it is currently also unclear whether and, if so, for what purposes – that the operator collects Google data in this case.

Storage period:

We do not collect any personal data through the integration of Google Web Fonts.
For more information on Google Web Fonts, please see https://developers.google.com/fonts/faq and Google’s privacy policy: https://www.google.com/policies/privacy/.

Third country transfer:

Google processes your data in the US and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.

Provision Mandatory or Required:

The provision of personal data is neither required by law nor by contract. However, it may not be possible to display the content correctly due to standard fonts.

Revocation of consent:

The programming language JavaScript is regularly used to display the content. You can therefore object to data processing by deactivating the execution of JavaScript in your browser or installing a JavaScript blocker. Please note that this may result in functional restrictions on the website.

Embedded YouTube videos

Type and purpose of processing:

We embed YouTube videos on some of our websites. The operator of the corresponding plugins is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA (hereinafter “YouTube”). When you visit a page with the YouTube plugin, a connection to YouTube servers is established. This tells YouTube which pages you are visiting. If you are logged into your YouTube account, YouTube can assign your surfing behaviour to you personally. You can prevent this by logging out of your YouTube account first.
If a YouTube video is started, the provider uses cookies that collect information about user behaviour.
Further information on the purpose and scope of data collection and processing by YouTube can be found in the provider’s privacy policy, where you will also find further information on your rights in this regard and setting options for protecting your privacy (https://policies.google.com/privacy). Google processes your data in the USA and has submitted to the EU-US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.

Legal basis:

The legal basis for the integration of YouTube and the associated data transfer to Google is your consent (Art. 6 para. 1 lit. a DSGVO).

Receiver:

Calling up YouTube automatically triggers a connection to Google.

Storage period and revocation of consent:

Anyone who has deactivated the storage of cookies for the Google ad programme will not have to expect any such cookies when watching YouTube videos. However, YouTube also stores non-personal usage information in other cookies. If you would like to prevent this, you must block the storage of cookies in your browser.
For more information on data protection at “YouTube”, please refer to the provider’s privacy policy at: https://www.google.de/intl/de/policies/privacy/

Third country transfer:

Google processes your data in the US and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.

Provision Mandatory or Required:

The provision of your personal data is voluntary, based solely on your consent. If you prevent access, this may result in functional restrictions on the website.

Google AdWords

Type and purpose of processing:

Our website uses Google conversion tracking. The operator of the Google AdWords services is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. If you have accessed our website via an ad placed by Google, Google AdWords will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad placed by Google.
If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognise that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies can therefore not be tracked across AdWords customers’ websites. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. The customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.

Legal basis:

The legal basis for the integration of Google AdWords and the associated data transfer to Google is your consent (Art. 6 para. 1 lit. a DSGVO).

Receiver:

Whenever you visit our website, personal data, including your IP address, is transferred to Google in the USA. This personal data is stored by Google. Google may share this personal data collected via the technical process with third parties.
Our company does not contain any information from Google by means of which the data subject could be identified.

Storage period:

These cookies lose their validity after 30 days and are not used for personal identification.

Third country transfer:

Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.

Withdrawal of consent:

.
If you do not wish to participate in the tracking, you can refuse the setting of a cookie required for this – for example, by means of a browser setting that generally deactivates the automatic setting of cookies or by setting your browser in such a way that cookies from the domain “googleleadservices.com” are blocked.
Please note that you may not delete the opt-out cookies as long as you do not want any measurement data to be recorded. If you have deleted all your cookies in the browser, you must set the respective opt-out cookie again.

Provision Mandatory or Required:

The provision of your personal data is voluntary, based solely on your consent. If you prevent access, this may result in functional restrictions on the website.

SSL encryption

To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) via HTTPS.

Change to our privacy policy

We reserve the right to adapt this privacy policy so that it always complies with the current legal requirements or in order to implement changes to our services in the privacy policy, e.g. when introducing new services. The new privacy policy will then apply to your next visit.

Questions to the data protection officer

If you have any questions about data protection, please email us or contact the person responsible for data protection in our organisation directly:
email.
This privacy statement was created with the help of activeMind AG, the experts for external data protection officers.